Moving Resources

Moving Day Checklist

    1. Create a Moving Plan

      • Set a moving date and timeline.

      • Determine if you need any specialized moving services (e.g., packing, furniture disassembly, white glove service).

      • Schedule your move with New Journey Moving early to secure your preferred date.

    2. Declutter Your Home

      • Sort through your belongings and decide what to keep, donate, or discard.

      • Consider having a yard sale or donating items to local charities.

      • Dispose of items that are no longer useful or that could be difficult to move (e.g., hazardous materials, large appliances).

    3. Research Your New Area

      • If you’re moving to a new neighborhood, learn about local services, utility companies, and nearby amenities.

      • Notify your new landlord or building management about your move-in date and any restrictions.

    4. Start Packing Non-Essential Items

      • Begin with seasonal items, books, décor, or anything you won’t need before the move.

      • Label all boxes clearly with their contents and the room they belong to.

    • Confirm Details with New Journey Moving

      • Finalize your move details and confirm your moving date, time, and location with New Journey Moving.

      • Review your special moving requests (e.g., packing assistance, furniture protection, or handling delicate items).

    • Notify Important Parties

      • Change your address with the post office to ensure mail forwarding.

      • Notify utility providers (electric, water, gas, internet) and schedule cancellations or transfers.

      • Update your address with banks, credit card companies, insurance providers, and any subscriptions.

    • Organize Important Documents

      • Collect essential documents (e.g., passports, birth certificates, financial records) and keep them in a safe place.

      • Make sure to keep any documents related to your move, including leases, contracts, and moving receipts.

    • Pack Up Another Room or Two

      • Continue packing, leaving essential items like toiletries, clothes, and kitchenware for last.

      • Use color-coded labels to make unpacking easier.

    • Confirm Your Move Time with New Journey Moving

      • Double-check with us to confirm the time and location, and ensure we have any special instructions.

      • Review your moving contract or estimate.

    • Take Inventory of Your Belongings

      • Do a final walkthrough and make an inventory list of your items. This will help ensure nothing gets left behind.

      • Consider taking photos of valuable or fragile items for insurance purposes.

    • Prepare Your New Home

      • If possible, visit your new home to clean or set up utilities (e.g., water, electricity, Wi-Fi).

      • Ensure the pathway and entryways are clear for the movers.

    • Start Packing Essentials

      • Pack a "moving day essentials box" with things you'll need immediately (e.g., toiletries, medications, important documents, phone chargers).

      • Pack your suitcase with enough clothes for a few days after the move.

    • Prepare Appliances and Furniture

      • Defrost the refrigerator and clean any appliances that will be moved.

      • Disassemble any furniture, if necessary (New Journey Moving can help with this too!).

    • Final Check

      • Do a final sweep of the house to make sure all items are packed, including attic, garage, and basement.

      • Check with your building or HOA for parking permits or elevator reservations if necessary for the moving day.

    • Secure Pets and Kids

      • Arrange for someone to look after pets and young children on moving day to keep them out of the way of the movers.

      • Make sure your pets are familiar with their travel arrangements, whether by car or pet transport.

    • Take a Breath!

      • We’re here to help and you’ve hired us for a reason. Let us know if you have any special requests or needs.

    • Be Ready Early

      • Set an alarm so you’re ready to go when the movers arrive.

      • Have a clear path to the door for the movers to move items out efficiently.

    • Show the Movers Around

      • Walk through your home with the movers to explain any special instructions or fragile items.

      • Point out important rooms or delicate items that require extra care.

    • Take Inventory One More Time

      • Check that all items are loaded onto the truck before it leaves.

      • Make sure any special requests (e.g., fragile items, valuable pieces) are accounted for.

    • Keep Essentials Nearby

      • Keep your essentials box and documents close by for easy access.

    • Inspect Your Items

      • After the movers unload everything, inspect your items for any damage. Let New Journey Moving know immediately if anything needs attention.

    • Set Up Your New Home

      • Begin by unpacking the essentials (bed, kitchen, bathroom), and take your time organizing the rest.

      • Don’t hesitate to ask for help with furniture or unpacking—we’re here for you!

    • Notify Your New Utilities and Services

      1. Double-check that all services like electricity, water, and internet are up and running.

    • Lastly, rate our team!

      • Let us know how we did and be sure to leave a review!

Refer A Friend

We have found that over 50% of our customers come from repeat experiences or referrals from friends. We are grateful that our customers not only trust us with their belongings but are willing to tell others about us! If you send anyone our way we’ll be sure to give them the extra care and remarkable service you’ve come to know and expect from us!

FAQ’s

  • Great Question! This varies depending on the size of house, weather conditions, amount of items you have, and how far you’re moving. Our moving team lead can help answer any additional questions you have.

  • The cost depends on several factors, including:

    • The distance of the move (local vs. long-distance).

    • The size of your home or office (number of rooms, furniture, etc.).

    • Any additional services you may require (packing, furniture disassembly, or specialty items). We offer free estimates based on these details, and we’ll provide an upfront, transparent quote with no hidden fees.

  • For safety reasons, we cannot transport:

    • Hazardous materials (flammable, explosive, firearms, or corrosive items).

    • Perishable food (unless it's packed properly and you're moving locally).

    • Plants (due to state and local regulations or potential damage during transport). Please check with us ahead of time if you’re unsure about specific items.

    • Jewelry, Medication, and other personal belongings

  • We take great care to protect your items:

    • Furniture is padded and wrapped.

    • Fragile items are carefully packed using bubble wrap, blankets, or boxes.

    • We use specialized equipment (dollies, ramps, etc.) for heavy or awkward items to ensure safe handling.

  • Yes! Our experienced movers are trained to handle large, heavy, or delicate items such as pianos, safes, and artwork. Please notify us in advance so we can prepare the proper equipment and movers.

  • We take all necessary precautions to avoid damage. However, in the unlikely event that something is damaged, we offer insurance options to cover your belongings during transit. Be sure to ask about our valuation coverage, claims process, and liability options when booking your move.

  • Tipping is optional but appreciated. If you're happy with the service, you can tip the movers at the end of the job. Typical tips range from 10-20% of the final bill, depending on the size and complexity of the move. Tips can be given in cash or added to the final invoice.

  • We understand that plans change. If you need to adjust your moving date, please contact us as soon as possible. We’ll do our best to accommodate changes, but be aware that there may be availability or rescheduling fees, especially during peak moving seasons.

Your Rights and Responsibilities

New Journey Moving is proud to be apart of United States Movers Association. For Arbitration information please see the link below.

https://usmoving.us/

Additionally the link below outlines your rights and responsibilities you have as a customer that has been set by the FMSCA.

https://static1.squarespace.com/static/666874715090c92f76606c4c/t/6776168833629b457f17a28d/1735792276549/FMCSA_Your+Rights+and+Responsibilities+When+You+Move+2022.pdf

Claim Submission

Thank you for choosing New Journey Moving!

If you need to submit a claim, please email us with your estimate number, clear photos of the items involved, and a brief description of the issue. Our team will review your submission promptly and get back to you with the next steps. We appreciate your trust in us and are here to assist you throughout the process.


Please email us:
nickjames@newjourneymoving.com