Terms of Service

    Last updated: May 16, 2026

    Acceptance of Terms

    By accessing and using the New Journey Moving website, you agree to be bound by these Terms of Service. If you do not agree with any part of these terms, please do not use our website or services.

    Services

    New Journey Moving provides residential, commercial, and long-distance moving services in the Chattanooga, Tennessee area and surrounding regions. Quotes provided through our website are estimates and may be subject to change based on the actual scope of work.

    SMS / Text Messaging Terms

    By opting in to receive text messages from New Journey Moving, you agree to the following:

    • You consent to receive text messages from New Journey Moving regarding your moving inquiry, quote, or scheduled service.
    • Message frequency: You may receive up to 5 messages per inquiry.
    • Message and data rates may apply. Check with your wireless carrier for details about your plan.
    • To opt out, reply STOP to any text message. You will receive a confirmation message and no further texts will be sent.
    • For assistance, reply HELP to any message, or contact us at (423) 218-2189.
    • Consent to receive text messages is not required as a condition of purchasing any goods or services.
    • Compatible carriers include but are not limited to: AT&T, Verizon, T-Mobile, Sprint, and other major US carriers.

    Limitation of Liability

    New Journey Moving shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website. Our liability is limited to the maximum extent permitted by applicable law.

    Intellectual Property

    All content on this website, including text, images, logos, and design elements, is the property of New Journey Moving and is protected by applicable copyright and trademark laws.

    Governing Law

    These Terms of Service are governed by and construed in accordance with the laws of the State of Tennessee, without regard to its conflict of law provisions.

    Contact Us

    If you have questions about these Terms of Service, contact us at nickjames@newjourneymoving.com or call (423) 218-2189.

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