Privacy Policy
Last updated: May 16, 2026
Information We Collect
When you request a quote or use our services, we may collect personal information including your name, email address, phone number, mailing address, and details about your move. This information is provided voluntarily through our website forms.
How We Use Your Information
We use the information we collect to provide moving estimates, communicate about your move, improve our services, and respond to your inquiries. We do not sell or share your personal information with third parties for marketing purposes.
SMS / Text Messaging
If you opt in to receive text messages from New Journey Moving, the following applies:
- We will send text messages related to your moving inquiry, quote, or scheduled service.
- You may receive up to 5 messages per inquiry.
- Message and data rates may apply depending on your carrier and plan.
- You can opt out at any time by replying STOP to any message.
- For help, reply HELP or contact us at (423) 218-2189.
- Your consent to receive texts is not a condition of purchasing our services.
- We do not share your phone number or SMS consent data with third parties for their marketing purposes.
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Data Security
We implement reasonable security measures to protect your personal information from unauthorized access, alteration, or disclosure. However, no method of electronic transmission or storage is 100% secure.
Cookies
Our website may use cookies to enhance your browsing experience and analyze site traffic. You can control cookie settings through your browser preferences.
Contact Us
If you have questions about this Privacy Policy or wish to exercise your data rights, contact us at nickjames@newjourneymoving.com or call (423) 218-2189.